Change a bundle
Submit a request to change your monthly transaction bundle.
Manage your services
Quickly find the form you need.
Arrange common payment terminal, transaction bundle, cancellation and support requests online.
Cancel a service
Tell us which service should end and when.
Take over a terminal
Start the checks and processing required for a used payment terminal.
Common requests
Use self-service for changes that do not require immediate incident support.
- Change a bundle
- Select a monthly volume that better matches use.
- Cancel a service
- State the agreement and requested end date.
- Take over a terminal
- Start eligibility checks for a used device.
After submission
We review the request against the contract and terminal records. A change is complete only after written confirmation.
- Accurate references
- Use the company and customer details shown on your contract.
- Documents
- Provide requested verification through the indicated route.
- Urgent fault
- Contact support instead of using a change form.